Question 1

How can I register?

Accepted Answer

You can register just with your PAN to set up your Username and Password, if your PAN is KYC compliant.In case your PAN is not KYC compliant you have to share a few additional details like your date of birth, email id and contact number.Tips: Make sure you set a strong password of minimum 10 characters, with atleast 1 uppercase, 1 lowercase, 1 number and 1 special character.

Question 2

What are the ways I can login?

Accepted Answer

Once you have set up your account, you can login using any of the following ways:1. PAN and OTP2. Username and OTP3. PAN and password4. Username and password5. MPIN, if set6. Biometirc Finger print, if setTips: Setting your MPIN and Biometric is secure and fastest way to login

Question 3

How can I unlock my account?

Accepted Answer

If you have entered the wrong password or OTP 3 times consecutively, your account will be locked for 30 minutes for security. To unlock your account, try re-setting your password. You can reset your password by clicking on Forgot Password in the login page or reattempt after 30 minutes

Question 4

How can I reset my password?

Accepted Answer

If you have forgotten your password, you can click on Forgot Password in Login Page to reset it. To begin, you will have to enter your PAN and then authenticate by OTP to set your new password.Tips: Make sure you set a strong password of minimum 10 characters, with atleast 1 uppercase, 1 lowercase, 1 number and 1 special character.

Question 5

What facilities are available in the app?

Accepted Answer

Once logged in, you can do the following:1) Browse and add a scheme to cart to check out2) Choose multiple schemes for transaction and complete with a single payment3) Initiate transactions on your investments such as, Redemption, Switch, STP, SWP4) Try new calcualtors and invest5) Plan, manage and track goals for you and your family6) Choose from scheme packs containing precurated combination of schemes to invest7) Get regular reminders for your favourite schemes with Flexi Investment Triggers (FIT)8) Support via Live chat for your investment queries on all days9) Watchlist schemes that you want to invest in later10) Find schemes easily through Investment Ideas11) Secure and smart payment through UPI, Netbanking or OTMs2) Interoperability of mandates across your folios13) Knowledge centre for Beginner, Intermediate and Advanced investors14) Aadhaar based KYC to get your account functional15) Managing your Bank, Nominee and Contact details6) Keep a clear view of money for all transactions in Transaction History17) Follow Market Updates from your dashboard18) Quick Purchase for additional investments in existing schemes

Question 6

How can I retrieve my username?

Accepted Answer

In case you have forgotten your username, you can easily retrieve it. Just enter your PAN and authenticate via OTP. A mail will be triggered to your registered email id with your username.

Question 7

I am not an existing investor with UTI. Can I login?

Accepted Answer

Yes, anybody can create an account with a valid PAN and continue to login and explore our offerings.

Question 8

How can I reset my MPIN?

Accepted Answer

To reset MPIN, you need to login. After logging in using password or OTP, go to My Profile section. In the section, there is a ON/OFF switch for MPIN. If your MPIN is set, this switch will be in the ON position and you can reset the MPIN. If your MPIN is not set, you can change the switch from OFF to ON and set a fresh MPIN.

Question 9

Can mutliple users, login with the same app?

Accepted Answer

Yes, multiple users can login using the same device. However, the primary user or the first user, will have the access to set MPIN and biometirc for login.

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