Service Request

Grievance resolution for Investors and Advisors

Grievance resolution for Investors and Advisors

For any service issues arising with your account, please contact us on
1800 26 61230 (toll free) / (+91) 022 6227 8000 (toll) to speak with our support team.
Email us at uti@karvy.com
- Karvy officials will get in touch with you immediately through your registered email address.
- Track your queries with the auto generated acknowledgment number at our website.
Mail your feedback to service@uti.co.in
- Auto acknowledgement status will be emailed for further reference and tracking
- Resolution status will be mailed to the registered email address by Karvy executives.
Advisors/Investors can also visit the nearest UFC for registering complaints or feedback
- Find your nearest UFC location at http://www.utimf.com/Contact-US/Pages/Locate-Us.aspx
- Send your queries to the nearest UTI financial centre (UFC) by post or official points of acceptance of UTI AMC
You can also reach our Registrar and Transfer agent with your queries at

M/s Karvy Fintech Pvt Ltd. Karvy Selenium

Unit: UTI Mutual Fund, Tower B

Plot Number 31& 32, Financial District

Gacchi Bowli

Hyderabad 500 032
You can lodge your complaints at www.utimf.com.
- An auto generated Grievance Registration number will be provided for future reference and tracking.
- Resolved status from Karvy will be intimated to your registered email address.

Timelines for responding to your queries

Communications	Timelines
Issue of duplicate dividend warrant	10 business days
Issue of duplicate redemption cheques	10 business days
Claim settlement- with joint holding or nomination	15 business days
Registration of nomination	5 business days
Updating of change of address	10 business days
Updating of change of default bank details	10 business days
Registration of multiple bank details	10 business days
Updating of minor to major status	5 business days
Any other item not covered above and not also covered in SID/SAI/SEBI regulations.	10 business days

Please register your email address and mobile number with us. This will help us in responding to your queries at the earliest

Suggested process for resolution of Grievances by Investors & Financial Advisors

Suggested process for resolution of Grievances by Investors & Financial Advisors